AISMatch ("we", "us") is the data controller for the personal data described in this policy. The Service is operated by Ergeshov Bayaman, registered at 6 Tynchtyk St., Osh Region, Kyrgyzstan.
For any privacy matter, contact us at support@aismatch.app or via in-app Support (Profile → Settings).
This Privacy Policy explains what personal data AISMatch collects, why we process it, who we share it with, how long we keep it, and what rights you have.
AISMatch is a dating and matching application. We process profile, communication, and usage data to operate the Service and provide AI-assisted features. This policy applies to residents of the European Economic Area, the United Kingdom, Switzerland, and, where applicable, other jurisdictions.
Account & authentication: email address and a password (managed by our authentication provider Supabase Auth). At registration we may also collect your display name.
Profile data: name, date of birth (used to verify that you are 18 or older and to compute your age), gender, height, country, city, bio, photos, education level, university, activity sphere, job title and workplace, nationality, body type, smoking and alcohol habits, children status, marital history, living situation, search goal, social media handles, sports, travel history and preferences, favorite movies/books/songs, and free-text "thoughts".
Personality data: answers to personality assessments (Big Five and 16PF) stored as numeric scores, and an AI-generated personality portrait.
Communication: text and voice messages, voice transcriptions, chat metadata, and read states.
Usage & AI data: search queries, AI chat history, match interactions, AI usage units, app version, and diagnostic logs needed to operate the Service.
Device data: push notification tokens.
Payment & subscription data: product, store, purchase and renewal status, and expiration time supplied by Google Play and RevenueCat. We do not receive or store your full payment-card number.
Support & reports: support tickets you submit and reports you file about other users.
Location: only the country and city you manually select. We do not access your device GPS location or precise coordinates.
We do not intentionally collect government ID numbers or precise location. Please do not include such information in free-text fields.
To create and display your profile, enable search and matching, deliver chats and notifications, enforce quotas, moderate reports, and provide customer support.
To generate profile embeddings and run semantic search, and to send prompts and conversation context to our AI provider so it can suggest matches and answer questions about candidates.
To improve safety, prevent abuse, comply with legal obligations, and maintain the security and reliability of the Service.
We process your personal data on the following legal bases under Article 6 of the GDPR:
Performance of a contract (Art. 6(1)(b)): providing your account, profile, matching, chat, and subscription features.
Consent (Art. 6(1)(a)): where you voluntarily opt in, for example to send optional push notifications or to use AI features that require it. You may withdraw consent at any time.
Legitimate interests (Art. 6(1)(f)): ensuring safety and security, preventing fraud and abuse, improving the Service, and processing support requests.
Legal obligation (Art. 6(1)(c)): retaining data where required by law or to respond to lawful requests.
AI features process your profile text, search queries, chat messages with the AI assistant, and limited candidate profile fields to produce recommendations and explanations. Only this text is sent to our AI provider (OpenAI).
Profile embeddings (vectors) and voice transcription are computed on our own servers and are not transferred to third-party AI providers.
AI outputs are generated automatically and may be stored as part of your search history or chat logs. AI suggestions are assistive only: they do not produce legal or similarly significant decisions about you, and you remain in control of whom you contact.
We do not use your personal data to train third-party or our own AI models.
We use trusted service providers who process data on our behalf and under appropriate safeguards:
Supabase — cloud database and authentication (Postgres and Auth).
OpenAI — receives text for AI features (matching explanations, AI assistants).
RevenueCat and Google Play — subscription management and payment processing.
Expo — push notification delivery.
Sentry — error monitoring (with personal data collection disabled).
Hetzner — server hosting where our backend and media files are stored.
Profile embeddings and voice transcription run on our own infrastructure and are not shared with external AI providers.
We may disclose information if required by law, to protect users and the Service, or in connection with a merger or asset sale with notice where required.
We do not sell your personal data.
Some processors are located outside the European Economic Area (for example, OpenAI, RevenueCat, and Expo in the United States). Where personal data is transferred outside the EEA, we rely on appropriate safeguards such as standard contractual clauses and processor agreements required by the GDPR.
Media files and embeddings are processed on servers located in the European Union (Germany).
We retain your personal data only as long as necessary for the purposes described in this policy:
Account and profile data: while your account is active, plus up to 30 days after deletion for backup and legal purposes.
Messages: until you delete them or your account is deleted; deleted messages are marked as removed and purged from backups within 30 days.
Payment and billing records: retained for the period required by tax and financial law (typically up to 10 years).
Security and abuse logs: retained for a limited period needed to prevent fraud and ensure safety.
We apply technical and organizational measures appropriate to the nature of the data, including encryption in transit (HTTPS), access controls, and minimization of data sent to third parties.
No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, to data portability, and to object to processing or withdraw consent where applicable.
You can update profile fields in the app, delete your account in Profile settings, and contact us via Support for other requests. We will respond within the timeframes required by law.
You also have the right to lodge a complaint with your local data protection supervisory authority.
You can delete your account and associated profile data at any time from Profile settings. Deletion is permanent and removes your profile, messages, photos, and related data, subject to the retention described above.
Users who have uninstalled the app can request deletion by contacting support@aismatch.app or via the account deletion link published in the app store listing.
AISMatch is intended exclusively for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we learn that a minor has created an account, we will delete it.
We may update this Privacy Policy. Material changes will be communicated in-app. Continued use after the effective date constitutes acceptance.
Privacy requests: use in-app Support (Profile → Settings) or contact support@aismatch.app.